We improve the lives of those who wear and those who make leather goods, footwear, gloves and PPE.
Update to our General Terms and Conditions for Testing and Sampling Services
These new terms will replace the previous ones as of October 1, 2026 and will apply to all orders for testing and sampling services.
The main changes
1.Reissuance of Test Reports
In accordance with COFRAC requirements, CTC is revising the policy for reissuing test reports while maintaining accreditation status when a material, technical or drafting error is attributable to CTC.
In all other cases, requests for report reissuance will be assessed on a case-by-case basis.
2.Implementation of a Minimum Order Threshold
For any order under €100, a flat fee of €35 will now be applied to cover administrative processing costs.
3.New Cancellation Rules for Sampling Orders
The cancellation terms are being revised for sampling orders cancelled less than 24 hours before the service is performed.
These new provisions also apply when the service cannot be carried out for reasons not attributable to CTC.*
Effective October 1, 2026
These new General Terms and Conditions will take effect on October 1, 2026, replacing the previous terms from that date.
They will apply to all orders for testing and sampling services.
Our team remains at your disposal to answer any questions or provide further clarification.
